Optimum Outage in Beacon, New York (2024)

The latest reports from users having issues in Beacon come from postal codes 12508.

Optimum by Altice offers cable television, internet and home phone service under the Optimum Online, Optimum TV and Optimum Voice brands. Optimum serves homes and businesses in New York, New Jersey, Connecticut, and parts of Pennsylvania, as well as Colorado, Montana, Utah and Wyoming.

Problems in the last 24 hours in Beacon, New York

The chart below shows the number of Optimum reports we have received in the last 24 hours from users in Beacon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

August 04: Problems at Optimum

Optimum is having issues since 08:00 AM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Optimum users through our website.

1. 

   Internet (56%)

2. 

   TV (19%)

3. 

   Wi-fi (11%)

4. 

   Total Blackout (7%)

5. 

   E-mail (5%)

6. 

   Phone (2%)

Live Outage Map Near Beacon, Dutchess County, New York

The most recent Optimum outage reports came from the following cities:Hopewell Junction, Newburgh, Wappingers Falls, Beacon and Wallkill.

City	Problem Type	Report Time
Hopewell Junction	Phone	22 hours ago
Newburgh	Wi-fi	5 days ago
Wappingers Falls	Internet	20 days ago
Beacon	Internet	27 days ago
Wallkill	E-mail	one month ago
Newburgh	Wi-fi	one month ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Optimum Issues Reports Near Beacon, New York

Latest outage, problems and issue reports in Beacon and nearby locations:

• Jenny Bostic (@prplst) reported 28 seconds agofromPutnam Valley, New York

  @OptimumHelp 7th time this summer our internet is out. How do I request a credit for loss of income due to your faulty service?

• Fooser (@mfooser) reported 2 minutes agofromBeacon, New York

  @OptimumHelp so once again no internet service had tech here today restrung a line into the house 4 hours later nothing works everything is offline once again. What a waste of time and money would like to see this optimum 300 speed guess it’s hiding out with Bigfoot?

• Roy (@RoyRouskie) reported 6 minutes agofromPutnam Valley, New York

  Your service really be some hot *** dawg no bs @optimum @OptimumHelp

• Robert Von Bergen (@Robrags1999) reported 11 minutes agofromWappingers Falls, New York

  @optimum the internet is out again as usual, you’re service is awful. Paying $255 a month for service that constantly disconnects.

• Rudy N Golf (@rudyngolf) reported 13 minutes agofromSpackenkill, New York

  @OptimumHelp What service does optimum provide that i am paying for..Your call centers in ******* India provide no service....constant phone calls provide no service...intermittent wifi over the past 2 weeks...that i assume we are paying for mo service. #nocustomerservice

• Alex Wilcox Cheek (@arwcheek) reported 15 minutes agofromCold Spring, New York

  seriously, seriously the worst. @optimum @OptimumHelp

• Robert Von Bergen (@Robrags1999) reported 17 minutes agofromWappingers Falls, New York

  @OptimumHelp wife and I pay you guys a large monthly bill for subpar service. Slow internet speeds, polite customer service that takes to long to get a hold of. Currently on a 30 minute wait to talk to someone about my current outage, and all around intermittent service all week!

• Robert Von Bergen (@Robrags1999) reported 24 minutes agofromWappingers Falls, New York

  @OptimumHelp due to your guys service sucking, I will not be enjoying my night after a hard day at work. I’m still working, why isn’t my internet?

• Jenny Bostic (@prplst) reported 27 minutes agofromPutnam Valley, New York

  @OptimumHelp I tried to request a credit for over a week outage and your website is down. #monopoly #Optimumoutage

• Bootsie Collins (@boots_66) reported 27 minutes agofromPutnam Valley, New York

  @OptimumHelp Um, yeah, better late than never, I guess...?

• Robert Von Bergen (@Robrags1999) reported 32 minutes agofromWappingers Falls, New York

  @optimum my wife and I pay you guys a large monthly bill for subpar service. Slow internet speeds, polite customer service that takes to long to get a hold of. Currently on a 30 minute wait to talk to someone about my current outage, and all around intermittent service all week!

• Darrin Dyle (@DarrinDyle) reported 33 minutes agofromFishkill, New York

  @OptimumHelp been out all day in Fishkill, NY. And don’t bother ask for my specific address. Just let me know when you plan on addressing this obviously widespread outage. Seriously, this customer service isn’t looking so hot. Fix yourselves.

• Robert Von Bergen (@Robrags1999) reported 35 minutes agofromWappingers Falls, New York

  @optimum I find I absolutely Appalling the you’re company thinks it’s ok for my household to get disconnected from the internet of 10/20 times a month. We pay you $255/month for some of the most unreliable service a company could provide. Do better for your customers.

• Jenny Bostic (@prplst) reported 39 minutes agofromPutnam Valley, New York

  @OptimumHelp my service is STILL OUT! It went out 17 hours ago. No updates, zero customer service. This is the 7th time we’ve lost internet this summer!

• Alex Wilcox Cheek (@arwcheek) reported 41 minutes agofromCold Spring, New York

  absolutely the most absurd, worst customer service I can possibly imagine @optimum —service person randomly pulls up one afternoon, disconnects internet from the telephone pole, LEAVES, I call to say that my service was out, then get billed $80 for it all. really cool.

• Tara Thompson (@Mamamohl2) reported 49 minutes agofromEast Fishkill, New York

  @OptimumHelp Worst cable/phone/internet provider EVER!! Outrageous prices for no service!! We need to get rid of this provider ASAP!!

• mike (@MrMihalis) reported 51 minutes agofromMyers Corner, New York

  By far the worst service provider is @optimum , not even close !!!!!

• Robert Von Bergen (@Robrags1999) reported 52 minutes agofromWappingers Falls, New York

  @optimum nothing like feeling like nothing to business you give $233 to every month on time only to be dealing with shorty internet service at best. #cablecustomerslivesmatter

• Vivian (@snappyviv) reported 53 minutes agofromMountain Lodge Park, New York

  @OptimumHelp been without internet since Thursday. technician came yesterday, replaced box but found the issue was a damaged outside line. Been trying to reach your company since early this morning. No return call no email no nothing about when this issue will be fixed! 😡

• Victoria Louise (@imagine8music) reported 55 minutes agofromBeacon, New York

  @scetron @OptimumHelp I was having trouble with internet earlier so was a friend in Beacon

Optimum Issues Reports

Latest outage, problems and issue reports in social media:

• Claude LeMont (@counselorcraig) reported 4 minutes ago

  @lauranruddy @OptimumHelp Worst service ever. I’ve been experiencing more and more frequent problems for the last couple months with a remarkable spike in the last week.

• Janet Halo (@HaloAngel63) reported 6 minutes ago

  @OptimumHelp Hi Optimum. I have been on hold with customer service for 4 hr and 19 mins already, and counting. Is this normal? Please advise.

• Steve Savona (@SteveSavonayeah) reported 6 minutes ago

  @optimum is the worst service ever. It’s what happens when there is no competition. Any human available to help me?

• Claude LeMont (@counselorcraig) reported 7 minutes ago

  @greggpress @OptimumHelp I’m ready to cancel my subscription and start working from the office again. This is ridiculous.

• avora ftw ✨ (@ftwsux) reported 8 minutes ago

  @wtfjaam @OptimumHelp cmon my wifi been kinda slow recently

• Mei Mei Chan (@mmchan25) reported 12 minutes ago

  @OptimumHelp is internet down in #Hoboken ? We were down for an hour yesterday and it has been off for almost 30 mins now. Cable is working.

• Orhan Elci (@0rhanElci) reported 14 minutes agofromWayne, New Jersey

  @RomarioRickettz @optimum What are you not happy with Verizon. Optimum (Altice) is one of the worst ISP company you can ever face to. Stick your *** with FIOS and don't regret.

• David ****** (@daweiner) reported 16 minutes ago

  @OptimumHelp Is there an outage in Brooklyn right now?

• Ken Goffstein (@ksgoffstein) reported 21 minutes agofromTeaneck, New Jersey

  @OptimumHelp I just replaced my router- for the 2nd time in a couple of months- just got home from the store and this "new router" is not working at all! I can't even power it up! Please call me. You have my number. This is outrageous!

• Steve Savona (@SteveSavonayeah) reported 25 minutes ago

  @optimum still waiting. 40 mins now to lower my service. Terrible company. Just getting the run around. Passing me around.